Frequently Asked Questions
Frequently Asked Questions
Dealing with a loss especially for the first time can be a daunting prospect. Here we try and offer the answers to your questions about the cremation and burial services we offer.
What are the cremation fees?
What are the cemetery fees for Primrose, Priory and Sapley Road Cemetery ?
Where can I find your current cremation forms?
A new statutory death certification process came into effect in England and Wales on 9 September 2024. Under the new process, all deaths in England and Wales are independently scrutinised, either by a coroner, or in cases not involving a coroner, by a Medical Examiner (ME). In certain cases the death may have been sent to the Coroner, but the coroner has decided that they do not need to investigate, so they will pass it to the Medical Examiner.
The process under the new system:
1. When someone dies, the medical practitioner who attended them will, where they are able to, propose a cause of death to the best of their knowledge and belief.
2. The attending practitioner will then share that proposed cause of death with the Medical Examiner, who will provide an independent scrutiny of the death. MEs will provide an opportunity for the bereaved to ask any questions and raise any concerns.
3. Once the ME has independently completed their scrutiny of the death and notified the registrar and the medical certificate is forwarded on for registration, you, as the representative of the deceased person will be informed. You will then be able to contact the registrar’s office to register the death.
Once you have registered the death, the registrar will produce a Death Certificate for you to purchase, and they will also produce a Certificate for Burial or Cremation (known as Green form) to facilitate the funeral arrangements. The ‘green form’ is a document generated by the registrar with the information from the Medical Certificate of Cause of Death (MCCD) and is one of the documents that provides the crematorium with the authority to cremate. The green form must therefore be sent to the crematorium along with the application for cremation.
An application for cremation can be downloaded in adobe format here: Cremation-Form-1.pdf
Every crematorium will also have its own “in house” paperwork which will need to be completed. Please click here for the preliminary form in Adobe Acrobat format.
Once Huntingdon Crematorium is in receipt of the correct forms, their own Medical Referee must then authorise the cremation to take place.
For further guidance on the forms please go to the government’s website: Arranging a funeral – GOV.UK (www.gov.uk)
My religion requires the washing of a body before cremation or interment.
At Huntingdon crematorium we have the facilities to cater for all religions and offer the facility to wash your loved ones before a ceremony please contact a memebr of our team for more information.
I would like to pre pay for my funeral or cremation do you offer this?
There are many benefits to having your funeral or cremation aranged before your passing. Purchasing a prepaid cremation secures your wishes for your family, alleviating one decision in an already stressful time.
Please click here for our current application form or speak to one of our team to discuss your wishes
Is there a viewing room?
There is a secure viewing room for supervised mourners or to provide an area for mourners with distressed children to view the service without disturbing the service. It can only be accessed via the chapel so please ensure that anyone needing to use the room arrives prior to the service starting. Please also inform the crematorium office prior to the day of the service if anyone is needing to use this room so that we can ensure that the room is available. Mourners with distressed children can either use the waiting room or the viewing room (providing it is unoccupied) during the service.
Are there toilets available?
Yes. 3 sets of toilets including facilities for the less abled can be accessed via the waiting room.
What is the mourner capacity of the Chapel?
The Chapel seats 170 on the ground floor with a further 30 seats on the mezzanine which can be accessed from either side of the chapel. Please be aware that the chapel does not have committal curtains or voiles.
Do you have a list of Bereavement Support organisations?
Please see links for information from organisations that may be able to offer support
Cruse Bereavement Support https://www.cruse.org.uk/
Marie Curie https://www.mariecurie.org.uk/help/support/support-directory/bereavement-and-funerals
Bereavement Advice Centre: https://www.bereavementadvice.org/topics/coping-with-grief-and-bereavement-advice/useful-contacts/
Please click here for a non-exhaustive list of local funeral directors. Note we do not make any recommendations for funeral directors, ministers or celebrants?
Please click here
Is there any organisations that may be able to assist with the funeral costs?
There are a few organisations that may be able to offer financial support.
If you’re on a low income and need help to pay for a funeral you’re arranging, you could get a funeral payment. How much depends on your circumstances and if you qualify.
Any money you get is usually paid back from the deceased person’s estate (if they have one). Visit GOV.UK for further information.
For anyone who has served in the armed forces, it may be possible to obtain assistance with funeral arrangements. You can find further information at Veterans UK, The Royal British Legion, or The Royal Navy Benevolent Trust.
I have another question not covered here.
Many of your questions regarding coffin construction, music, flowers, recycling and more are answered in our current Crematorium regulations document which can be downloaded in Adobe Acrobat format by clicking here.
You may also find this document helpful – Questions Asked about Cremation.
Media Services
The chapel has media facilities such as music, webcasting and visual tribute supplied by Obitus.
The waiting room has a screen to display the service in the event of services with very large attendance (and an additional screen in the foyer) and plenty of standing space to accommodate mourners. There is also seating for families waiting for services to begin.
You can order your music, visual tribute and webcasting requirements by accessing https://www2.obitus.com/family-services (clickable link) Prices for each service are provided in the price list which can be accessed in the section above entitled “What are the Cremation fees?”
Obitus Submission Deadlines
Music – 3 working days before the service.
Visual Tribute deadlines:
• Pro Tribute – 3 working days before the service.
• Slideshow/Family Made/Halo Photo – 3 working days before the service.
Webcasts – must be booked at least 3 working days before the service.
Watch Again post-service – can be booked within 14 days of service taking place
Contact Us
Phone: 01480 410388
Hours :
Mon – Thurs 9am-4.30pm
Friday 9am-4pm
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